Micro Banking Sales Officer - SMBC at Mandiri Andalan Utama

Join Mandiri Andalan Utama as a Micro Banking Sales Officer (SMBC) and play a pivotal role in expanding financial inclusion in Bandar Lampung, Lampung. This dynamic position offers you the opportunity to empower local entrepreneurs and small businesses by providing them with tailored financial solutions. As part of our commitment to financial inclusion, you will work closely with the community to understand their needs and deliver innovative banking products.

In this role, you will engage with potential customers, explain the benefits of our micro banking products, and guide them through the application process. You will also provide ongoing support to ensure they maximize the benefits of their accounts. With a focus on customer satisfaction and community development, you will be instrumental in helping Mandiri Andalan Utama achieve its mission of financial inclusion.

📋 Tanggung Jawab Pekerjaan

• Develop and maintain relationships with potential and existing micro banking customers.
• Conduct market research to identify financial needs and preferences of the local community.
• Present and explain micro banking products to potential customers, highlighting their benefits and features.
• Assist customers in completing application forms and submitting required documentation.
• Provide ongoing support and guidance to customers, ensuring they understand and utilize their accounts effectively.
• Monitor customer accounts and provide feedback to improve product offerings.
• Collaborate with the branch team to achieve sales targets and contribute to the overall success of the micro banking initiative.
• Stay updated on industry trends and best practices in micro banking to enhance your sales strategies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Economics, or a related field.
• Minimum 2 years of experience in sales, banking, or a related field, preferably in micro banking or financial inclusion.
• Strong communication and interpersonal skills to effectively engage with customers and build relationships.
• Familiarity with micro banking products and financial inclusion initiatives.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using Microsoft Office Suite, including Excel and PowerPoint.
• Fluency in Indonesian and English, with the ability to communicate effectively in both languages.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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