IT Application Support Specialist - Shopify (Tangerang Placement)

Join PT Lampbond Indonesia as an IT Application Support Specialist focused on Shopify in our Tangerang office! This is a unique opportunity for e-commerce and IT enthusiasts to provide technical support, troubleshoot platform issues, and ensure seamless operations for our online store. In this role, you'll work closely with our team to maintain and optimize our Shopify platform, leveraging your expertise to drive customer satisfaction and business growth.

PT Lampbond Indonesia is a leading e-commerce company dedicated to providing high-quality products and exceptional customer service. With a strong presence in the market, we are committed to innovation and continuous improvement. As a Shopify specialist, you'll be part of a dynamic team that values collaboration, creativity, and technical excellence.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Provide technical support and troubleshoot issues related to the Shopify platform.
• Maintain and optimize the Shopify store to ensure peak performance.
• Work with the development team to implement new features and updates.
• Monitor and analyze platform performance to identify areas for improvement.
• Assist in the integration of third-party apps and tools to enhance store functionality.
• Provide training and documentation to support team members in using Shopify effectively.
• Stay updated with the latest Shopify trends and best practices.
• Collaborate with cross-functional teams to ensure smooth e-commerce operations.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT support or a similar role, with a focus on e-commerce platforms.
• Proven experience with Shopify, including knowledge of Shopify's features, tools, and best practices.
• Familiarity with HTML, CSS, and JavaScript for customizing Shopify themes.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication skills, both written and verbal.
• Certification in Shopify or related e-commerce platforms is a plus.
• Fluency in English is required.

🛠️ Keahlian

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